This report from the Productivity Commission is disappointing and essentially endorses Australia’s airports to remain some of the most expensive in the world. That means the travelling public will continue to pay more at every stage of their journey, whether it’s car parking, taxis or airport landing fees. Over the past 10 years, average airfares […]
Digital revolution: Customers flying on connecting flights on oneworld airlines to be able to check-in, obtain boarding passes, track baggage, receive flight updates and pay for additional services through their preferred airline’s app or website, progressively from this year. Even better customer experience: oneworld-branded and managed airport lounges to be rolled out at key airports, […]
The Qantas Group has taken a 19.9 per cent shareholding of Australian-based charter operator, Alliance Airlines. Alliance Airlines is a significant service provider to the resources sector, which continues to stimulate travel demand in Western Australia and Queensland in particular. Alliance is a profitable, well-managed business with high levels of operational maturity. It is also […]
The new way to earn points: so easy, you can do it with your eyes closed. Qantas Frequent Flyer members can now earn Qantas Points while they sleep using the Qantas Wellbeing app. Designed to encourage healthy sleep habits, the app, developed by Qantas Health Insurance, incentivises Frequent Flyers by offering Qantas Points to limit […]
Stationary exercise bikes and virtual reality relaxation and entertainment are among several features Qantas customers are suggesting for futuristic long-haul flights. The new research, captured late last year in conjunction with Sydney University’s Charles Perkins Centre, is being conducted as Qantas prepares to conquer the final frontier of global commercial air travel, with world first […]