Updated statement – 31 July 2024 12.23pm This is a challenging day for our industry and we are sad to see Rex enter voluntary administration with the immediate suspension of its Boeing 737 operations. We know this will be a difficult period for many Rex customers and employees and we stand ready to assist. If […]
UPDATE FOUR – 4:50PM, 1 MAY 2024 The Qantas app is currently stable and operating normally following an issue with its homepage today. There were two periods today where some customers were shown the flight and booking details of other frequent flyers. This didn’t include financial information, and no customers were able to transfer or […]
FARES Qantas and Jetstar appreciate the importance of affordable air travel. The fact is airfares have dropped significantly. Government data shows that average fares across the industry have declined from their December 2022 peak. (See graph below) The temporary spike in fares post-COVID reflected reductions in capacity to improve operational resilience following the challenging restart of […]
We understand there are strong and opposing views on the current conflict, but there is no room for these to be expressed by our employees in the workplace. Our priority is creating a safe and respectful environment for our customers and all our people. Unauthorised badges can’t be worn by employees and we’ve reminded all […]
Slot management at Sydney Airport has been the subject of considerable debate recently. It’s an important topic that impacts millions of trips a year, so below we have outlined how the slot system works, how we manage disruption to our schedule and how weather in one port can have a knock-on effect on others. CLICK […]