Qantas Responds

On this page we will post information and statements in response to current and breaking issues, and clarify claims made about Qantas in the media.

This content will be refreshed regularly and will also contain Qantas' position on key topics.

  • QANTAS GROUP STATEMENT ON TROPICAL CYCLONE ALFRED

    UPDATE AS AT 13:40PM AEDT 9 MARCH 2025 Statement from a Qantas Group spokesperson “Qantas and Jetstar have resumed operations today to Brisbane, Gold Coast, Sunshine Coast and Ballina. We continue to closely monitor the weather conditions and schedules are progressively building throughout the day. “As a result of flooding at Hervey Bay airport, Qantas […]

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  • QANTAS GROUP STATEMENT ON DOMESTIC AIRFARES

    Statement from Qantas Domestic CEO Markus Svensson: “The data quoted in the ACCCs report on fare increases for particular routes does not reflect the average fares customers are actually paying. “The data is from the Government’s monthly fare monitoring which expressly states that it does not measure ‘average fares paid by passengers.’ It is a […]

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  • QANTAS STATEMENT ON QF520

    Updated: Friday 8 November, 2:17pm Qantas engineers have conducted a preliminary inspection of the engine and confirmed it was a contained engine failure. While customers would have heard a loud bang, there was not an explosion. Statement: Friday 8 November, 1.50pm  Comments from Qantas Chief Pilot Captain Richard Tobiano: “One of our flights to Brisbane […]

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  • FACT SHEET: SETTING THE RECORD STRAIGHT ON SYDNEY AIRPORT SLOTS

    Slot management at Sydney Airport has been the subject of considerable debate recently. It’s an important topic that impacts millions of trips a year, so below we have outlined how the slot system works, how we manage disruption to our schedule and how weather in one port can have a knock-on effect on others. CLICK […]

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  • QANTAS STATEMENT ON HIGH COURT DECISION

    Qantas acknowledges and accepts the High Court’s decision to uphold two prior rulings by the Federal Court regarding the legality of outsourcing the remainder of the airline’s ground handling function in 2020. The Federal Court originally found that while there were valid and lawful commercial reasons for the outsourcing, it could not rule out that […]

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