The Qantas Group has today announced an agreement with the Australian Competition and Consumer Commission (ACCC) to resolve court proceedings in relation to flight cancellation processes. Under the settlement agreed with the ACCC, Qantas will commence a projected $20 million remediation program for impacted passengers, with payments to customers ranging from $225 to $450, and […]
We know the news about Bonza today is difficult for both their customers and their team members. We extend our thoughts to our aviation industry colleagues and their families – from pilots and cabin crew to flight planners and operations controllers – who will all feel the impact of today’s news. If Bonza employees would […]
Major banks, a resource company and management consultancies are among the new businesses turning to sustainable aviation fuel to help decarbonise their business travel and meet emissions reductions targets. Eleven businesses are now paying a premium to address their air travel emissions by contributing to the cost of SAF, rather than traditional carbon offsets, through […]
Qantas Frequent Flyers will have access to over 20 million more reward seats with the launch of Classic Plus Flight Rewards, a new way for members to use their Qantas Points to book flights. This change is one of the biggest ever expansions of the Qantas Frequent Flyer program in its 35-year history and will […]
Qantas and Jetstar are gearing up for almost four million customers to travel across its domestic and international network on almost 36,000 flights throughout Easter and the proceeding four-week school holidays period. More than 670,000 customers are expected to be travelling over the Easter long weekend alone, almost a 10 per cent increase on the […]
