You searched for Customer Experience
  • QANTASLINK UNVEILS CABIN UPGRADES FOR REGIONAL FLYERS

    QantasLink’s first upgraded turboprop aircraft will today take to the skies with a refreshed cabin and greater comfort for the airline’s regional customers. The upgraded Q300 turboprop was unveiled this morning at QantasLink’s hangar facility at Tamworth Airport, the airline’s hub for regional aircraft maintenance. The program to upgrade the fleet of 45 Bombardier Q200, […]

    Read more
  • QANTAS ADDS MORE FLIGHTS TO ASIA-PACIFIC ROUTES

    Qantas is making adjustments to parts of its Asia-Pacific network. From December 2018, Qantas will operate additional Airbus A330 services on the Sydney-Singapore and Sydney-Jakarta routes to meet the increase in demand. From 14 December, a third Sydney-Singapore service (QF83/84) will be added on Mondays, Fridays and Sundays.^ This brings the total Sydney-Singapore services to […]

    Read more
  • QANTAS AND AIR FRANCE RENEW PARTNERSHIP TO OFFER CUSTOMERS MORE TRAVEL OPTIONS BETWEEN AUSTRALIA AND FRANCE

    Renewed codeshare agreement between Air France and Qantas; Connecting Australia and Paris through Hong Kong and Singapore; Codeshare on more than 200(1) weekly flights from 20 July 2018; Simplified and improved travel experiences for customers.   Qantas and Air France customers will now have more options to travel between Europe and Australia via Asia following […]

    Read more
  • NEW QANTAS TECHNOLOGY PLATFORM TO ENHANCE CUSTOMER EXPERIENCE WITH TRADE PARTNERS

    Qantas has launched a new technology platform to enhance the airline retailing, booking and servicing capabilities for its trade partners and deliver a more personalised experience for customers. The Qantas Distribution Platform (QDP) improves the functionality of indirect agent channels by more closely aligning them with the capabilities currently available via qantas.com, making it easier […]

    Read more
  • Meditation, music and movies: Qantas introduces more inflight entertainment

    Qantas has introduced inflight meditation and expanded its entertainment offering to give customers more ways to relax inflight. The airline’s first meditation video (opens in new window) series has been specially designed to bring a sense of calm and help customers unwind in the air. The 10-minute guided meditation is set to aerial footage of […]

    Read more