You searched for Customer Experience
  • NEW QANTAS SYDNEY – OSAKA FLIGHTS EXTENDED TO YEAR ROUND

    Sydney, 14 September 2017 – Qantas has today announced its seasonal service between Sydney and Osaka starting in December 2017 will be extended to operate on a year-round schedule.* The decision follows a strong response to the airline’s seasonal announcement in July and the ongoing support provided by Kansai International Airport and the New South […]

    Read more
  • SHAPING HOW AUSTRALIANS TRAVEL

    First published as an Opinion piece in The Australian, 1 September 2017 Qantas has made some big announcements recently that will shape our international network. And they will also shape how Australians travel over the next decade. The changes are being driven by technology (like new aircraft), the weight of global growth (namely Asia) and what […]

    Read more
  • QANTAS GROUP FULL YEAR 2017 FINANCIAL RESULT

    QANTAS GROUP FULL YEAR 2017 FINANCIAL RESULT* Underlying Profit Before Tax: $1,401 million (second highest in Qantas’ history) Statutory Profit Before Tax: $1,181 million Statutory Earnings Per Share: 46c Return On Invested Capital: 20.1% Net free cash flow: $1,309 million Up to $500 million shareholder return: 7 cents per share ordinary unfranked dividend, plus an […]

    Read more
  • Qantas announces major cabin upgrade for A380 fleet

    Qantas today announced a major cabin upgrade for its fleet of 12 Airbus A380s to improve passenger comfort on long haul flights. The A380 project was announced with several other product investments at Qantas’ full year results today (see other release). A multi-million dollar upgrade will see a change in the seat mix on the […]

    Read more
  • Qantas announces new Melbourne Domestic Lounges

    Passengers using the Qantas Domestic Business Lounge and Qantas Club at Melbourne Airport are set to benefit from a major upgrade with more seating and new dining options before they fly. The Melbourne lounge project was announced with several other investments at Qantas’ full year results today (see other release). Work on the extensive redevelopment […]

    Read more