You searched for Customer Experience
  • QANTAS OPENS DOORS TO BRAND NEW LUXURY FIRST LOUNGE IN SINGAPORE

    Qantas has officially opened its newest First Lounge today, a luxury space spread over 1,000 square metres at Singapore’s Changi Airport. The new First Lounge will operate in tandem alongside the airline’s existing International Business Lounge, providing capacity for 240 customers and a bespoke offering for Qantas’ First Class passengers and top tier frequent flyers. […]

    Read more
  • QANTAS PASSENGER RESEARCH REVEALS TOP WAYS TRAVELLERS TRY TO BEAT JETLAG

    • Qantas expanding research on dedicated non-stop New York to Sydney flight • Onboard health and wellbeing strategies being tested on crew and volunteer passengers. A study of passengers travelling on long haul Qantas flights has revealed the tricks travellers are currently using to help minimise jetlag. The research is part of ongoing studies the […]

    Read more
  • Australia Post and Qantas Freight renew agreement to support eCommerce growth

    Australia Post and Qantas have today announced an expanded domestic and international air freight agreement to support the growing demand for parcels. Marking nearly a century of partnership between the two brands, it will benefit online shoppers and businesses across Australia by increasing capacity and providing greater network flexibility to meet customer expectations. The seven-year […]

    Read more
  • QANTAS REWARDS FREQUENT FLYERS IN PROGRAM OVERHAUL

    Qantas Frequent Flyers will soon pay significantly less fees for international reward flights, have access to more seats and enjoy more rewards for earning points on the ground as part of the biggest overhaul to the airline’s loyalty program in its 32 year history. Representing a $25 million investment, the changes will improve how members […]

    Read more
  • QANTAS LAUNCHES ‘POINTS PLANE’ EXCLUSIVE FLIGHTS FOR FREQUENT FLYER REDEMPTIONS

    Qantas has announced the first of a series of dedicated Frequent Flyer redemption flights across its network with seats only available to members redeeming Qantas Points. The inaugural Points Plane will be an Airbus A380 operating from Melbourne to Tokyo (Narita) on 21 October 2019, with Qantas Frequent Flyers able to book seats from Thursday […]

    Read more