Qantas Responds
Published on 17th June 2021

UNION CLAIM – These specialist ground handlers are unsafe.

FACT – This is not true and ignores the fact they have been safely supporting Qantas’ operations (as well as other airlines) at airports around the country, in some cases for decades.

The TWU didn’t have the same level of concern about ground handling aircraft damage incidents before this work was outsourced.

Only since the outsourcing are they commenting publicly on these incidents and the travelling public deserves to be cynical about that

The TWU knows we fully investigate every safety incident because it’s something we take incredibly seriously. Their behaviour discredits the strong safety culture in Australian aviation by pointing fingers, getting the basic facts wrong and blowing things out of all proportion

Outsourced ground handlers are required to abide by Qantas Group policies and procedures.

UNION CLAIM – Qantas has pocketed billions of government support while at the same time unnecessarily sacked thousands of employees.

FACT – The majority of government support we’ve received has been through JobKeeper, which has been a lifeline for our employees who were stood down. We have fully complied with the spirit and purpose of JobKeeper – including recognising when jobs aren’t coming back and making those jobs redundant.

This includes the latest package from the Federal Government, which is providing direct support for around 7,500 employees directly impacted by the continued international border closure, to help maintain capability.

The rest of the government support was used to maintain critical domestic and international air services, and help boost the domestic tourism industry– which in turn generated paid work for our people.

UNION CLAIM – Qantas is trying to avoid collective bargaining with the TWU.

FACT – This is not true. We still need to bargain with the TWU. For example, there are hundreds of employees Qantas Freight who remain employed under the same EBA as the affected ground handling employees.

UNION CLAIM – Specialist ground handlers are using old equipment that Qantas said needed to be replaced.

FACT – We estimated that we would have had to spend around $80 million over the next five years to modernise our aging ground handling equipment.

By outsourcing our ground handling operations we have avoided this capital expenditure.

Instead, we sold some of the equipment to the specialist suppliers to support the transition and under the terms of their agreements they are required to modernise their fleet so that it meets our average age requirement.

UNION CLAIM – Qantas CEO Alan Joyce was paid $24 million last year and remains on a multi-million dollar salary.

FACT – The TWU knows this is inaccurate in several respects.

As the TWU knows, Qantas Group CEO Alan Joyce decided to forgo his salary for four months in 2020 year (April-August), which contributed to an overall reduction in his pay by more than 80 per cent compared to the previous year. Other senior executives and Board directors also had zero wage/fees for three months. The Group CEO’s pay was around $1.7 million for FY20.

We note the TWU is silent about executive pay at other companies – including other Australian airlines – despite job losses at those companies. It reserves its criticism for the Qantas Group, ignoring the fact the national carrier has made deeper cuts on executive pay than any other major corporation in Australia.

Instead, the TWU quotes the Group CEO’s FY17 salary of $24 million. As explained at the time, the CEO’s pay in that year was driven by the Qantas share price increasing by more than 350 per cent (with bonuses mostly paid in company shares). The CEO’s pay more than halved the following year and has continued to fall.

Over this same period of time, Qantas paid hundreds of millions in discretionary bonuses for non-executive employees – one of the few major Australian companies to do so.

© The Official News Room of Qantas Airways Limited ABN 16 009 661 901