Qantas continues to review the allegations made by the ACCC and will have more to say once we’ve had that opportunity. Understandably, these allegations have caused significant concern among our customers, our people and the general community. We want to address those allegations as best we can without cutting across the legal process we are […]
Qantas takes these allegations by the ACCC seriously. We have a longstanding approach to managing cancellations for flights, with a focus on providing customers with rebooking options or refunds. It’s a process that is consistent with common practice at many other airlines. It’s important to note that the period examined by the ACCC between May […]
Qantas completely rejects the notion that it is “hoarding” slots at Sydney, as the airport has wrongly claimed. In a rule that is common throughout the world, airlines at Sydney Airport are required to operate at least 80 per cent of their allocated slots in order to keep them. Qantas is operating over 90 per […]