Qantas Responds

On this page we will post information and statements in response to current and breaking issues, and clarify claims made about Qantas in the media.

This content will be refreshed regularly and will also contain Qantas' position on key topics.

  • STATEMENT ON SECOND QANTAS ASSISTANCE FLIGHT

    Qantas has been running constant safety assessments for its planned flights to Tel Aviv in consultation with government agencies. Based on latest assessments, the difficult decision has been made not to operate the second flight to Tel Aviv on Sunday due to continued deterioration of conditions on the ground in Israel for safety reasons. The […]

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  • UPDATE ON QANTAS SPECIAL ASSISTANCE FLIGHTS

    Qantas will operate an Airbus A380 from London to Sydney (via Singapore) on Tuesday to help Australians in Israel get back home, following a request from the Australian Government. This dedicated flight will carry Australians who are leaving Israel on Qantas flights to London on Friday and Sunday. The Qantas A380 has 484 seats. Passengers […]

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  • QANTAS TO OPERATE SPECIAL FLIGHTS FROM ISRAEL

    Qantas will operate two flights to help Australians in Israel get to safety, following a request from the Australian Government. Details of the flights are being finalised with the Department of Foreign Affairs and Trade, but it is expected a Boeing 787 Dreamliner will operate from Tel Aviv, Israel to London in the coming days […]

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  • Qantas statement

    Media reports that Qantas is charging customers exorbitant fares to flee Israel are completely wrong. Qantas does not fly directly to Israel. Some customers have booked flights to and from Israel on our partner airlines via Qantas.com. All of these customers can get a refund if they no longer wish to fly or we will […]

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  • QANTAS STATEMENT ON HIGH COURT DECISION

    Qantas acknowledges and accepts the High Court’s decision to uphold two prior rulings by the Federal Court regarding the legality of outsourcing the remainder of the airline’s ground handling function in 2020. The Federal Court originally found that while there were valid and lawful commercial reasons for the outsourcing, it could not rule out that […]

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