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Qantas Responds

On this page we will post information and statements in response to current and breaking issues, and clarify claims made about Qantas in the media.

This content will be refreshed regularly and will also contain Qantas' position on key topics.

  • QANTAS STATEMENT IN RESPONSE TO ACCC ACTION

    Posted on 31st August 2023 at 10:38

    Qantas takes these allegations by the ACCC seriously. We have a longstanding approach to managing cancellations for flights, with a focus on providing customers with rebooking options or refunds. It’s a process that is consistent with common practice at many other airlines. It’s important to note that the period examined by the ACCC between May […]

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  • QANTAS RESPONSE ON SYDNEY SLOTS DEBATE

    Posted on 31st July 2023 at 8:30

    Qantas completely rejects the notion that it is “hoarding” slots at Sydney, as the airport has wrongly claimed. In a rule that is common throughout the world, airlines at Sydney Airport are required to operate at least 80 per cent of their allocated slots in order to keep them. Qantas is operating over 90 per […]

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