Published on 29th May 2014 at 14:38

Qantas today announced it will provide special relief airfares for customers impacted by Vincent Aviation going into receivership.

QantasLink CEO John Gissing said the airline would do what it could do assist impacted customers.
“It’s regrettable that another regional airline has gone into receivership, however as the national
carrier we will help the community where we can,” Mr Gissing said.

“Effective immediately, discounted relief airfares will be offered to customers who hold a valid Vincent Aviation ticket between Narrabri and Sydney.

“We understand how important access to air transport is to regional Australia, especially for medical
and business purposes.

Vincent Aviation customers in Narrabri who currently hold a valid ticket will be able to book a
discounted relief airfare from QantasLink’s closest ports, Moree ($96 one way) and Tamworth ($82
one way).

Impacted customers can access the relief airfares via the Qantas Contact Centres on 13 13 13 or at Qantas Airport Sales Desks.

Following the collapse of Brindabella Airlines in December 2013, Qantas immediately offered
discounted relief airfares for impacted customers.

* Vincent Aviation went to receivership on 28 May 2014
* Vincent Aviation took over the Narrabri – Sydney route following the collapse of Brindabella
Airlines in December 2013