Media Releases
Published on 23rd February 2023

After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23.

The Group earned $1.43 billion Underlying Profit Before Tax to 31 December 2022, which is 49 per cent higher than the prior first half record result achieved in FY18. Statutory Profit After Tax was $1.0 billion.

The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Group’s $1 billion recovery program that is nearing completion. Total operating margin was 16 per cent and came despite significantly higher fuel prices.

A $200 million investment[2] in operational resilience – including holding some aircraft in reserve and rostering more backup crew – delivered a significant improvement in operational performance for customers. Qantas has been the most on-time major domestic airline for five months in a row.

The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders.


Qantas Group CEO Alan Joyce said: “This is a huge turnaround considering the massive losses we were facing just 12 months ago.

“When we restructured the business at the start of COVID, it was to make sure we could bounce back quickly when travel returned. That’s effectively what’s happened, but it’s the strength of the demand that has driven such a strong result.

“Fares have risen because of higher fuel costs, but also because supply chain and resourcing issues meant capacity hasn’t kept up with demand. Now those challenges are starting to unwind, we can add more capacity and that will put downward pressure on fares.

“In terms of overheads, we expect the costs we’re carrying from the extra operational buffer will start unwinding from this half and into next financial year.

“Our people have been absolutely central to our recovery and that’s why we’re so pleased to be in a position to reward them with up to $11,500 in cash and shares, and why we’ve given them another $500 staff travel credit today.

“Returning to profit means we can get back to reinvesting for our customers, which is clear from the network, fleet and lounge announcements we’ve made, and from the Project Sunrise cabins we’re previewing. Importantly for our investors, this also sets us up to deliver long term shareholder value,” added Mr Joyce.


Group Domestic delivered Underlying EBIT of $915 million, with flying increasing from 86 per cent of pre-COVID capacity in 2H22 to 94 per cent during the half.

Qantas’ domestic operations delivered $785 million and Jetstar’s $130 million, with margins of 22 per cent and 11 per cent respectively.

Leisure demand continued to lead the recovery, which the Group is well-placed to serve through both its premium and budget brands. Corporate and SME travel demand remained strong.


Group International delivered Underlying EBIT of $511 million as capacity almost doubled from 31 per cent of pre-COVID capacity in 2H22 to 60 per cent during the half. Two routes were re-opened and seven new routes were started, which represented a major logistical effort in port readiness and training after a long period of shutdown in most countries.

Qantas Freight continued to deliver earnings well above pre-COVID levels. While international yields are softening with the return of more capacity to the market, a permanent increase in e-commerce domestically has created a structural shift in freight volumes and earnings.


Qantas Loyalty delivered $1 billion in revenue and Underlying EBIT of $220 million for the half, a 73 per cent increase on 1H22, and is on track to reach the top end of the $425 million to $450 million range for its full year target. Key drivers were the rebound in travel combined with growth in partners and products across the Loyalty portfolio.

There was a 40 per cent increase in bookings made via the rebooted Qantas Holidays and Hotels[3]; a record number of points earned on credit cards; and a doubling of revenue from online holiday package website, TripADeal[4].

There was also a 14 per cent increase in the number of Qantas health insurance customers and, with the return of international travel, a tripling in the number of travel insurance policies compared with 1H22.

More than 3 million flights were taken using Qantas Points in the half, which is a doubling of activity compared with 1H22. The total number of Frequent Flyer members grew to 14.7 million, representing an increase of approximately 1 million in 12 months.


The Group has announced several major investment streams to improve customer experience over the short and longer term.

Qantas has today unveiled prototypes of First and Business Class suites that will be fitted to its Airbus A350 aircraft from late 2025. Offering a new level of luxury, privacy and clever use of space, these interiors have been designed with Project Sunrise in mind, which will see Qantas fly direct from the east coast of Australia to New York and London. (See separate release and images.)


Our people have been fundamental to the Group’s recovery. In recognition, around 20,000 non-executive employees are on track to receive up to 1,000 Qantas shares, currently valued at around $6,500 dollars. They are also eligible for a $5,000 cash recovery boost.

As a further thank you announced today, non-executive employees will receive a $500 credit for staff travel, which is already heavily discounted because of its standby nature, and a 20 per cent employee discount for any stay booked through Qantas Hotels. This follows significant improvements to the staff travel scheme and an ‘always on’ discount of 25 per cent on commercial fares.

The Group expects its FY23 wages bill to be more than $4 billion, including significant investment in non-executive pay increases as part of its wages policy.


Average domestic and international fares remain above pre-COVID levels in Australia and in all major markets. The key drivers are:

The factors that have constrained capacity are gradually easing and forecasts show domestic and international flying into Australia continuing to grow through the rest of the calendar year. This additional supply will put downward pressure on fares.

While average prices are about 20 per cent higher than 2021, there is still significant value available to consumers, especially when purchasing well in advance and outside of peaks.

Qantas and Jetstar today released more than one million sale fares, with discounted seats to almost every Australian city and regional town on the domestic network. (See separate release.) This is the ninth Qantas or Jetstar network-wide sale in the past six months.


As at 31 December 2022, the Group had liquidity of $5.4 billion, including $4.1 billion in cash. Net debt fell to $2.4 billion at the end of the half, down from $3.9 billion at last results and well below the target range[6].

The acceleration of balance sheet repair has enabled the Board to make the following decisions:

The Group expects to remain below its target net debt range by the end of FY23, accounting for these decisions.


Qantas is at the start of the biggest fleet renewal program in its history, with up to 299 aircraft (including purchase right options) spread over 10-plus years. Twelve new aircraft are due to be delivered to Qantas and Jetstar by the end of this calendar year[8]. The fleet plan contains substantial flexibility but, overall, the Group expects to receive an average of one new plane every three weeks for the next three years.

Supply chain and design certification issues have created manufacturing delays for all airlines, but the Group has been able to effectively limit these to less than six months with Airbus.

The Group has today announced a number of updates to its fleet plan, which are summarised below. (See separate release for more detail.)

These changes allow the Group to maintain required capacity despite manufacturer delays to new aircraft, and do not materially impact overall capital expenditure.

Fleet renewal is a key pillar of the Group’s progress towards its interim emissions reduction target of 25 per cent by 2030[9]. These new aircraft burn up to 25 per cent less fuel than the models they replace.

Sustainable Aviation Fuel is another key pillar, with a target of increasing this to 10 per cent of the Group’s total fuel mix by 2030. The Group currently has agreements in place to source SAF from the UK and US and is working with federal and state government to generate supply in Australia.


A summary of the Group’s key planning assumptions is outlined below, with more detail available in our investor presentation.

[1] Total value will depend on Qantas share price at time of vesting.

[2] Cost spread across FY23.

[3] Compared with pre-COVID; compared with 1H22, the increase was circa 200 per cent.

[4] Compared with 2H22.

[5] Compared with FY19; refers to ‘into plane’ cost.

[6] Target net debt range $3.9 – 4.8 billion.

[7] Determined by the Board to be the most efficient way to return capital to shareholders in the absence of franking credits.

[8] 3 x 787-9s for Qantas International; 7 x A321LRs for Jetstar; 2 x A220s for Qantas Domestic. Excludes wet-leased aircraft.

[9] Compared with 2019 levels.

[10] Compared with FY19 as a proxy for pre-COVID flying.

[11] Compared with FY19 as a proxy for pre-COVID flying.

© The Official News Room of Qantas Airways Limited ABN 16 009 661 901