Media Releases
Qantas announces new chauffeur service
Published on 7th September 2012

Qantas today announced a new chauffeur service for Qantas travellers as part of its global airline partnership with Emirates.

Chauffeur Drive, which is planned to start in April 2013, will be offered to Qantas passengers travelling in First and Business on flights greater than 12 hours long.

Passengers will be collected in a luxury vehicle and driven to the airport to meet their flight. On arrival at their destination, they will be met by another chauffeur service and driven to their hotel, office or home.

Travellers connecting via a domestic flight from Adelaide, Brisbane, Canberra, Hobart, Perth, Sydney or Melbourne to an eligible Qantas international flight will have access to Chauffeur Drive. The offer also extends to Qantas customers travelling from Auckland, Christchurch and Wellington to Australia to connect to an eligible Qantas international flight.

Qantas Group CEO Alan Joyce said the service would be one of the many new benefits stemming from Qantas and Emirates aligning their products to provide a consistent, world-class customer experience.

“Qantas is pleased to offer this new chauffeur service to our premium customers,” said Mr Joyce.

“We know this door-to-door service will be very well received and it’s a prime example of the kind of benefits customers can expect from the new partnership.”

The Chauffeur Drive service will be available to eligible Qantas customers travelling on flights between Australia and London, Dubai, Los Angeles, Dallas, New York, Santiago and Johannesburg.

Subject to regulatory approval, Qantas and Emirates will form a global partnership and provide customers in Australia access to more than 70 one-stop destinations in Europe, the Middle East and Africa.

The two airlines’ frequent flyer programs will also be aligned, giving members more opportunities to earn and redeem points on the joint network.

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